Public Exhibits Strong Appetite For AI-enabled Medical Diagnoses

Would you put your health in the hands of AI?

Consumers show a strong appetite for AI-powered medical diagnoses, according to our new research. AI has a favorable bedside manner too, as 79% of chatbot responses to medical questions were rated higher in empathy than those from human physicians. In one experiment, AI was even able to outperform medical doctors in accurately diagnosing complex cases.

Consumers share similar willingness to use AI in medical diagnoses as they do in health and wellness services.