Austria

Vienna

UMR Index Rank

[i]

#19

Score: 59%

Sustainable Mobility

[i]

#7

Score: 67.5%

Public Transit

[i]

#6

Score: 68.7%

Technology Adoption

[i]

#30

Score: 44.9%

Population 2.0 million
Surface area (km2) 337
Population-density (people/km2) 5,965
GDP per capita ($) 60,158

UMR Index Rank

[i]

#19

Score: 59%

Sustainable Mobility

[i]

#7

Score: 67.5%

Public Transit

[i]

#6

Score: 68.7%

Technology Adoption

[i]

#30

Score: 44.9%

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What Vienna Does Well In Urban Mobility

A strong multimodal transit system and infrastructure that encourages walking and cycling help Vienna take 19th place in the latest Urban Mobility Readiness Index and rank in the top 10 on both the Sustainable Mobility and Public Transit sub-indices.

Vienna’s public transit system boasts five underground and 29 tram lines, with a relatively high station density that puts most residents within a short distance of their local stop. The city is expanding the underground network and extending the U2 line southward to better connect the residential Wienerberg neighborhood with the city center. Vienna is also building a new U5 line that traverses the city from the central Karlsplatz to the university district, where an estimated 10,000 people live and work. Both projects will improve transfers between lines, making travel easier. Vienna also has well-developed commuter and national rail networks and offers a trip-planning mobile application with in-app ticket purchasing.

The Austrian capital excels in car-free spaces and has particularly high-quality pedestrian infrastructure. The city’s 2025 Urban Mobility Plan foresees further investment in public spaces, placing high importance on encouraging residents to opt for active modes of travel such as cycling and walking. To achieve this it is repurposing street areas and implementing temporary car-free zones as trials to get citizen buy-in. Lastly, the city has a play-streets initiative, where select sections of streets are closed off for children to play in the afternoon. The city seeks to expand this to more streets.

Urban Mobility Readiness Index, Sustainable Mobility, Public Transit, and Technology Adoption scores

Source: Oliver Wyman Forum and University of California, Berkeley

Challenges And Opportunities For Vienna’s Transportation System

In comparison with top-performing cities like San Francisco, Vienna does less well in the market capitalization of local mobility companies and has fewer top universities and labs with a mobility focus. Encouraging a vibrant mobility ecosystem with private companies and academia can help Vienna become the very best in urban mobility.

Vienna has been slower to adopt autonomous mobility technologies than the index’s top performers, with limited autonomous transit in operation as of 2024. The city recognizes the importance of the topic, having held a citizen’s dialogue on autonomous mobility in 2019. Vienna has also conducted multiple trials of autonomous buses, often in public-private partnership. The metro expansion will include driverless trains on the U5 line when it opens in 2026.

Dimensions of the Urban Mobility Readiness Index score

Source: Oliver Wyman Forum and University of California, Berkeley

How Vienna Can Improve Its Urban Mobility Performance

Despite the steps being taken to encourage greater automation in public transportation, Vienna can do more to expand adoption. The city can increase automation to cover all existing metro and rail lines, not just new lines. This can enhance service delivery and help Vienna extend operating hours of the metro, which currently runs during the night only on public holidays and weekends, to 24/7. To move beyond small-scale utilization of connected and autonomous vehicles, Vienna also can upgrade road infrastructure with smart traffic signals. Such infrastructure would enable the use of connected and autonomous vehicles.

There are few zero-emission buses in Vienna. The city has provided some investment incentives, including the Zero Emission Transport initiative, which has led city tour operators to buy electric buses for inner-city use. The transport authority has also been testing hydrogen buses since 2022. However, the plan to officially integrate hydrogen buses into the fleet has shifted from an original deployment of 11 buses in 2024 to 10 in mid-2025, with other reports suggesting that 2026 is more likely. Vienna can accelerate this process by initiating new proposals for more buses, whether hydrogen or electric, sooner rather than later.

Urban Mobility Readiness Index relative ranking evolution (2020-2024)

Source: Oliver Wyman Forum and University of California, Berkeley