United States

Boston

UMR Index Rank

[i]

#14

(+5)

Score: 62%

Sustainable Mobility

[i]

#26

(+2)

Score: 56.9%

Public Transit

[i]

#38

(-2)

Score: 47.7%

Technology Adoption

[i]

#11

Score: 54.9%

Population 5.9 million
Surface area (km2) 1,971
Population-density (people/km2) 2,992
GDP per capita ($) 128,954

UMR Index Rank

[i]

#14

(+5)

Score: 62%

Sustainable Mobility

[i]

#26

(+2)

Score: 56.9%

Public Transit

[i]

#38

(-2)

Score: 47.7%

Technology Adoption

[i]

#11

Score: 54.9%

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What Boston Does Well In Urban Mobility

Boston ranks 14th in the latest Urban Mobility Readiness Index, putting it in third place in North America after San Francisco and New York.

Supported by government investments and top university talent, the city has become a hub for mobility innovation. In 2023 the Massachusetts Institute of Technology and the US Department of Transportation opened a new research and development center to study next-generation transportation, including autonomous vehicles and urban air mobility. The city also has labs that focus on artificial intelligence and machine learning with an emphasis on mobility.

Boston offers affordable public transit across multiple modes. It may also become more affordable for low-income commuters: In 2023 the Massachusetts Bay Transportation Authority was granted $5 million in funding to study the feasibility of flexible transit fares based on income. Boston also offers well- connected high-quality roads.

Urban Mobility Readiness Index, Sustainable Mobility, Public Transit, and Technology Adoption scores

Source: Oliver Wyman Forum and University of California, Berkeley

Challenges And Opportunities For Boston’s Transportation System

Despite its innovative culture, Boston lags in new technology adoption, especially in areas that would aid its green transition. This includes zero-emission buses, electric vehicles (EVs), and charging stations. To improve charging station density and EV sales, the city has developed investment strategies to increase the number of public charging stations and ensure that every household is within a 10-minute walk of a charger by 2030. However, both the EV market share in sales and charging density remain much lower than in the top-performing cities in the index. While the government is investing in connected and autonomous vehicles, it is still largely focused on small-scale tests. Boston also has struggled to automate its legacy public transit infrastructure.

Like other North American cities, Boston lags behind Europe’s top performers in cycling adoption. However, the city is launching an e-bike initiative that is receiving $1.5 million in federal funding. The city will provide vouchers of up to $4,200 to qualified individuals (based on income, disability status, and age) that can be used to purchase e-bikes. This initiative aims to make cycling more inclusive and encourage adoption.

Dimensions of the Urban Mobility Readiness Index score

Source: Oliver Wyman Forum and University of California, Berkeley

How Boston Can Improve Its Urban Mobility Performance

While Boston’s EV sales are rising year-on-year and Massachusetts has agreed to follow California’s 2035 ban on internal combustion engine car sales, the city still lags behind top performers. EV market share in sales in Boston are less than a third of San Francisco’s. To close this gap Boston can expand its existing monetary incentives package — such as increasing subsidies for purchases and charger installations or offering toll discounts. Massachusetts residents currently can receive up to $7,500 in tax credits for buying an EV. Introducing non-monetary incentives, such as special access lanes, also can encourage more residents to choose an EV for their next car purchase. Lastly, introducing low-emission zones will further encourage EV usage and purchases.

Throughout Boston, particularly in areas farther from the city center, many residents have long walks to public transit stations. Low station density results in low ridership. The city can add bus stops and new routes to help connect residents with the T, the city’s metro. This cost-effective improvement would help lower walking distances and overall commute times. Boston has made headway in this effort, with plans to roll out 25% more bus services between 2023 and 2028. If Boston invests in zero-emission buses as part of this initiative, it can also improve sustainability at the same time. Extending existing T lines and adding new line options will be key to expanding the city’s public transit offering for residents, but this effort will be a time-intensive and expensive undertaking.

Urban Mobility Readiness Index relative ranking evolution (2020-2024)

Source: Oliver Wyman Forum and University of California, Berkeley